Contact us
Email is the fastest way to reach us. We read every message and aim to reply within [PLACEHOLDER — stated response time, e.g. 2 working days].
Postal address: [PLACEHOLDER — registered business address]. Registered legal name: [PLACEHOLDER — legal entity name].
What we can help with
Account and sign-in
Problems signing in with Google or email, or changing your email address.
Subscription and billing
Questions about your £4.99 weekly membership, renewals or cancelling.
Flight results
A result that looks wrong, a missing booking link or an error message.
Privacy requests
Access, correction or deletion of the personal data we hold about you.
FareLume does not sell tickets and cannot change, cancel or refund a booking made with an airline or travel provider. For those requests, contact the company you booked with.